All Miniso items are subject to Fifteen Days (15) return and exchange policy .  Items must be in good condition and with original invoice.

To return or exchange an item(s), please contact us on customer.service@minisokw.com or through WhatsApp on (+965 55033294) and include the following details:

1. Your Name
2. Invoice Number
3. Item Barcode
4. Your Phone number

Please note Delivery Charges will be applied for Exchange/Refund. For further details please check Return and Exchange policy in Terms and Conditions.